FAQs
How can I contact customer support?
You can contact us via email, phone, or through the "Contact Us" form on our website. Our team is available to assist you with all queries.
What is your return policy?
We ensure the highest quality for our products, but if you receive a damaged or defective item, please notify us within 7 days of delivery for a resolution.
Will I be charged customs duties or taxes?
Customs duties and taxes depend on your country’s regulations and are the responsibility of the buyer. We can guide you on this during the purchase process.
How long does delivery take?
Delivery timelines vary depending on the destination. Typically, orders are shipped within 4-8 weeks for international deliveries.
Is there a minimum order quantity for exports?
Yes, for wholesale exports, a minimum order value or quantity may apply. Please contact us for specific details.
What payment methods do you accept?
We accept major credit cards, wire transfers, and secure online payment gateways. International customers can make payments in USD or other agreed currencies.
How can I place an order?
You can place an order by contacting us directly for bulk or customized requirements.
Can I request custom furniture designs?
Yes, we specialize in custom furniture. Share your design ideas or requirements, and our team will bring them to life.
What kind of furniture do you offer?
We offer a wide range of furniture, including sofas, couch, chesters, consoles, chairs, and custom-made heritage pieces that embody luxury and royal aesthetics.
Do you ship globally ?
Yes, we export furniture to countries worldwide, including the USA, Canada, Europe, the Middle East, and beyond.
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